If I don't receive a call by the end of the day, my next call will be to the Better Business Bureau!! $5, it's not that kind much. If it wasn't for these five (5) great employees I probably would have refund a refund and never walked in any Lowe's again. The department manager and store manager didn't have the nerve to call back and instead had the poor girl at the front desk deliver the news that basically they just don't care.So... word to the wise, it might cost a few more dollars to deal with a local business over a large chain but the extra expense will be well worth it. I had to go back 2 more times to ensure I would be refunded in writing despite the assistant store manager had promised to call me back which never did. She told the young girl to refund my money. 307 reviews of Lowe's Home Improvement "More of my Lowe's infatuation. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Opting Lowes services is like torturing yourself. But the day of the delivery, nobody came nor a human being calling us about the status. Lowe's Home Improvement Stores are the best because they have a great selection, great prices and things are easy to find. Earlier tonight, my wife and I stopped into our local Lowes to get paint. She was so kind and apologized for the wait, which was not her fault. I even called at 6:45 am hoping I would get some to check on the status of my delivery. From this day forward, Home Depot will get all of our business. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted. I got few times $5 coupons, but I did not use it every time. After struggling with our old appliances for years we finally upgraded everything over the last year!! 65 reviews of Lowe's Home Improvement "This place has a massive selection of stock, friendly and knowledgeable employees, and is clean and well lit. Read real customer ratings and reviews or write your own. Lie number 3. I was given a new date of December 6. i called lowe’s and was treated like crap in charleston wv i will never go to another lowe’s again! After repeated attempts to contact him to get the issue resolved, I still haven't heard from him. We all know that Lowe's has a bad reputation when it comes to lack of customer service, this one is no different that the ones I shopped at before. I don't order from Lowe's very often. The associates greeted me and asked if they could help me. This Lowe's is super new and it smells like it. She was so kind and apologized for the wait, which was not her fault. I am so done with lowes!! I have a rare disease called Myasthenia Gravis and this stress has made it worst and I had to endure this during the Christmas Holidays. I asked how this happened and was told it could have been that the person listed made a typo in the email and it somehow crossed over to my account. Cart with 0 items Cart. The worst experience.....the site didn't let me do less than a 1, I was ready to give them a -5.Bought a refrigerator and a Service Contract and have been on the phone and in the store with them 14 times since Thanksgiving, so almost at the two month mark and always the same answer....we will get back to you in two days. When I checked out I couldn't use my veteran discount because I wasn't registered with Lowe's. But I am rating Kat Jackson a 5 Star employee. I've called again in between personal appointments and still no answer. I placed the order on the May 10th, I came back on May 21st. 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